Cancellation Policy

Guidelines

  • After placing your order, you'll have 24 hours from the time of placement to cancel.
  • No cancellations will be accepted after this period.

Process

  1. Email jasmine@kayterra.com with your order # and details.
  2. Cancellations will be confirmed by email. 
  3.  Your refund will be issued in 3 – 5 business days back to the form of payment used on the original order.